Fraud Prevention

Citizens State Bank cares about the safety of our customers’ personal information. Please be aware that Citizens State Bank will NEVER contact you requesting confirmation of any of your personal, confidential or sensitive information via email.

  • We will never ask you to reply to us by accessing a link in an email for banking purposes.
  • We will never ask you to complete and submit any applications containing sensitive or personal information electronically.
  • We will never ask you to confirm or share sensitive financial information via email.

In order to assist you in safe-guarding your credit, your identity and your bank accounts against Phishing and Identity Theft Scams,Citizens State Bank would like to provide you with some quick informational links:

Federal Deposit Insurance Corporation (FDIC):
www.fdic.gov/consumers/consumer/guard/index.html

Federal Trade Commission:
www.ftc.gov OR www.consumer.gov/idtheft

Social Security Administration:
www.ssa.gov/pubs/idtheft.htm

US Department of Justice:
www.usdoj.gov/criminal/fraud/idtheft.html

US Department of the Treasury:
http://www.treas.gov/offices/domestic-finance/financial-institution/cip/identity-theft.shtml

US Postal Inspection Service:
http://www.usps.com/postalinspectors/id_intro.htm

Visa:
www.visa.com
For more information on Phishing and how to protect yourself, go to www.phishinginfo.org